{"xsrfToken":"ab71a0233adc8375ee0d910b769ceec386c69001_lout","branding":{"id":"2","key":"nsr","name":"nmcollector Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/5","theme":{"headerBGColor":"#fffeff","headerLinkColor":"#292929","headerLinkHoverColor":"#000000","headerLinkHoverBGColor":"#000000","headerBadgeColor":"#000000"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/872badd0-fada-4c6b-b82c-574feb9909b7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGY5NGFmYS1lYjM5LTQxOWMtYTljYy1iMjhiMzgzNDZjNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3MmJhZGQwLWZhZGEtNGM2Yi1iODJjLTU3NGZlYjk5MDliNyI6WyJyZWFkIl19LCJleHAiOjE3NDUzOTc4ODIsIm5iZiI6MTc0NTM5NzI4Mn0.0fxQx4q_DN3C3YqNEMCYKh4chMXunEhGqKxMUordENc&client=d0f94afa-eb39-419c-a9cc-b28b38346c78&mode=fit","logoId":"872badd0-fada-4c6b-b82c-574feb9909b7","isLogoAvailable":true,"helpCenterTitle":"Welcome to Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGY5NGFmYS1lYjM5LTQxOWMtYTljYy1iMjhiMzgzNDZjNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NDUzOTc4ODIsIm5iZiI6MTc0NTM5NzI4Mn0.A2pEMBjKT2lh8pE_FLNgDsUx2Y7V43Fa85yRpJKOZi4&client=d0f94afa-eb39-419c-a9cc-b28b38346c78&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"nsr","projectId":10005,"serviceDeskId":2,"name":"nmcollector Support","description":"<p>Please <a href=\"https://www.nmcollector.net/post/known-issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">visit the Known Issues page</a> before submitting a new request.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"10","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10491,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[3],"key":""},{"id":"14","name":"Missing Activation","descriptionHtml":"","callToAction":"Missing Activation","introHtml":"<p>Please check your spam filter and if still missing submit this</p>","icon":10458,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"9","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10505,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10505","groups":[3],"key":""},{"id":"13","name":"Suggest a New Feature","descriptionHtml":"","callToAction":"Suggest a New Feature","introHtml":"<p>Please suggest new features here and we will add your suggestions to our list of planned improvements.</p>","icon":10458,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","groups":[3],"key":""},{"id":"11","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"General"}],"orderMapping":{"3":[14,13,9,10]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NSR","userLanguageHeader":"Known Issues","userLanguageMessageWiki":"<p>Please See <a href=\"https://www.nmcollector.net/post/known-issues\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Known Issues Page </a> before submitting request.</p>","defaultLanguageHeader":"Known Issues","defaultLanguageMessage":"Please See [Known Issues Page | https://www.nmcollector.net/post/known-issues] before submitting request.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGY5NGFmYS1lYjM5LTQxOWMtYTljYy1iMjhiMzgzNDZjNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUzOTg0ODIsIm5iZiI6MTc0NTM5NzI4Mn0.5Uy1iCajDYryfBCI_HIk-yVTftyASG2htdckHeZByOc","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"d0f94afa-eb39-419c-a9cc-b28b38346c78","tokenDurationInMins":20}},"reqCreate":{"id":13,"projectId":10005,"form":{"name":"Suggest a New Feature","descriptionHtml":"","callToAction":"Suggest a New Feature","intro":"<p>Please suggest new features here and we will add your suggestions to our list of planned improvements.</p>","instructions":"","icon":10458,"iconUrl":"https://nmcollector.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10458","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/13","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/13","calendarParams":{"firstDay":0,"date":"2025-04-23T02:34:42-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkMGY5NGFmYS1lYjM5LTQxOWMtYTljYy1iMjhiMzgzNDZjNzgiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA1IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUzOTg0ODIsIm5iZiI6MTc0NTM5NzI4Mn0.5Uy1iCajDYryfBCI_HIk-yVTftyASG2htdckHeZByOc","targetCollection":"upload-project-10005","endpointUrl":"https://api.media.atlassian.com","clientId":"d0f94afa-eb39-419c-a9cc-b28b38346c78","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nmcollector","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"ab71a0233adc8375ee0d910b769ceec386c69001_lout","baseUrl":"https://nmcollector.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nmcollector.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"d0f94afa-eb39-419c-a9cc-b28b38346c78","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"11c3bc04e34f49c2ab30b4d3b99f5980","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}